What our software can do for you!

From Planning and Dispatch to Work orders and Reports

Contract module

 

Align your SLA’s and contracts with your service operations. This module enables your planner to schedule preventive maintenance automatically. And it will help you to perform your corrective maintenance within the conditions of your SLA.

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Contract module
Wave goodbye to administrative follow up!

Wave goodbye to administrative follow up!

 

Administration and technicians? You know as well as we do: it’s not a match made in heaven. But with our especially user-friendly mobile external service solution, important details are automatically included and reports and time sheets are simple to fill in. You easily save each of your technicians up to a full hour of administration each and every day.

Digital Work Order >>> 

Odyssee Service Cockpit

 

Every company with an external service team – whether it’s a only a few or hundreds of technicians – must be able to respond to its clients’ needs quickly to keep client satisfaction high and costs low.
  You don’t need an airplane to arrive on time. The coordination cockpit and planning software from Odyssee external service solutions makes it easy to be where you need to be when you need to be there.
 

Odyssee Service Cockpit

Parts Management

 

Your external service relies on spare parts. But do your technicians know the different types and their reference numbers by heart? And where they need to be ordered? How exactly do these parts need to be installed? The Odyssee Service app for your external service knows!

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Parts Management
Time registration

Time registration

 

At work. On the clock. To the minute. Our automatic time registration accurately records every hour worked and produces concise status reports for you and the customer. Accurate data is available for your invoicing in real time. This is a genuine external service solution that makes life easier for you and your technicians.

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Customer portal

 

How do you ensure that your client service can focus on your best clients? How do you know the most urgent problems will be the first attended to? By making an online portal available to your clients, allowing them to make job requests themselves and follow up on ongoing jobs from online.

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Customer portal
Dashboards and reporting

Dashboards and reporting

 

The difference between the average and the best-in-class service company is insight. With Odyssee you lay the foundation for operational readiness. But to get the most out of your people, optimize your processes and ensure customer satisfaction every day, you need insight from dashboards and clear reporting.

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Why is Odyssee a Cloud Solution?

 

What you see is what you get. It’s affordable. It’s user-friendly. And we provide you with the latest version. It’s fast and reliable. Plus it saves you from making major investments in servers. You only pay for the number of technicians you have in service. An external service solution for your employees, your clients and yourself.

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Why is Odyssee a Cloud Solution?
Question? You want to know more?

Question? You want to know more?

 

As a senior field service expert, I'm happy to help you out with any questions on field service automation or on the Odyssee Mobile Solution.

We have a preconfigured solution for Start ups and small business up to 25 technicians and a powerful and flexible solution for larger organisations up to 500 licenses.

 

 CEO Odyssee Mobile

 +32 2 513 48 19

 Live Chat 

Get in touch!

Talk to us about your needs!

 Perhaps you’ve got doubts? Or maybe you want more information. We’re just a phone call away.

 

Contact Odyssee!

Take your company to the next level.

 A high level of organisation? It’s the only way you’ll succeed in the field service industry. It’s why we want you to have the highest level of organisation possible.

Request your Free Demo!