Engaging Discussions during the Closing the Gap event - Sept 2016

 

Did you know you had to take into account four 'gaps' in your service model? That service orientation is one of the most important, but also very difficult KPI's to measure in the service industry?  Download here the presentation of prof. Deva Rangajaran about "Closing The Gap in field service quality"

Field Service Survey 2016
Odyssee Service in collaboration with BEMAS had the annual survey for service companies. What are the KPI's that Belgian companies consider important? And what are major technological trends in our industry? 
Download the Field Service Survey here >>>

Engaging Discussions during the Closing the Gap event - Sept 2016
Don’t Waste Time

Don’t Waste Time

 Any company running a field service team – from a few technicians to several hundred –needs to serve customers quickly, increase customer satisfaction and keep costs down. No need to hire a jet to be on time. The dispatch and scheduling software of the Odyssee field service solution will do that for you. Field Service Dispatching Software >>>

Digital Work Orders

 Administrative work and technicians? You know it’s not the best mix. But with our mobile field service solution, paperwork is a thing of the past. With important details automatically filled out and simple, easy-to-make reports and timesheets, your field techs will be able to focus on what they do best: keeping your customers happy. Work Order Management Software >>>

Digital Work Orders
Spare Parts Management

Spare Parts Management

Field service runs on spare parts. But do your techs know the types? Where to order? How to add them? The Odyssee field service management software knows. Spare Part Management that’s irreplaceable.

Inventory Management Software >>>

Timesheet Registration

 On the job. On the clock. On the ball. Make life easier for your technicians, your clients and yourself. All by optimizing their use of time. It’s easy to do with our automatic timesheets, which accurately register every working hour and provide concise status reports in seconds flat. A true field service solution. 

Registering Timesheets Software >>

Timesheet Registration
Upsell

Upsell

 Your clients often dream of something better. Offer it to them. No one know what your customers need or would benefit from better than your field service technicians. They deal directly with your clients. They know the ins and outs of the equipment. And they know what’s on the market. With our field service solution, they will even have the sales catalogues and details with them.

Cloud-based Solution

 What you see is what you get. It’s affordable. It’s user-friendly. And we keep it up to date. It’s fast. It’s reliable. You don’t need to make huge investments in servers. You just pay for the number of technicians you have. A field service solution for your workers, your customers and yourself. 

Why choosing a Cloud Field Service Software? >>> 

Cloud-based Solution

Return on investment

Invoice time

Digital invoicing is instant. It’s automatic. It does away with paperwork. It improves cash-flow. And it saves time. Prepare for a simpler life. Contact us for a free demo.

97%

Invoice time

Admin performance

Who likes admin? You? Your clients? Or your technicians? Don’t just make things easier. Make them faster. And cheaper. And more accurate, more reliable and more professional too. Tap! Done.

97%

Admin performance

Be on time

Your customer doesn’t want to wait. And you want technicians who are on time, reliable and professional. What are you waiting for?

97%

Be on time
Charles Convent
We all know there are tasks field engineers don’t enjoy. With the Odyssee field service solution, these tasks are automated, simplified, made more reliable and/or more streamlined. It makes life easier for your field workers. And lets them give your customers better, faster service they can be proud of.
Charles Convent
CEO,
+32 2 513 48 19

Our solution can be used in 9 different languages

Integrates seamlessly with al major ERP

Talk to us about your needs!

 Perhaps you’ve got doubts? Or maybe you want more information. We’re just a phone call away.

 

Contact Odyssee!

Take your company to the next level.

 A high level of organisation? It’s the only way you’ll succeed in the field service industry. It’s why we want you to have the highest level of organisation possible.

Request your Free Demo!